Candyland Casino Australia

Our lobby

Our lobby holds around 978 games. Start in All Games or jump straight to Exclusives, New Releases, Top Picks, Live Games, Featured Games and Specialty Games.

Game categories

Browse Slots, Table Games, Video Poker and Crash Games, each with its own lobby category.

Featured titles

Our featured selection includes Secrets Of The Nile, Cash Heist Museum Madness, Wild Fishing, Fire and Steel, Zeus Thunder Tower, Hidden Garden, Lava Gold, Sin City Nights and Cosmic Reels.

Free and real-money play

You can play for fun at no cost or switch to real-money play whenever you like.

Bonus money

Free and deposit bonus money cannot be withdrawn, and we deduct it before a withdrawal is sent. Unless we state otherwise beforehand, every bonus carries a wagering requirement that you complete before you cash out.

Special Promotion cashback

Cashback insurance of 75% or more counts as a Special Promotion, and that includes our 100% Cashback Insurance. Its cashback carries 1x wagering and a maximum withdrawal of 2x the cashback. With a pending withdrawal or a balance over $100, you do not receive cashback from ongoing cashback promotions or from other Special Promotions.

Free bonuses and comps

Free bonuses, comps, free chips and converted comp points have a fixed withdrawal limit of 50 AUD, and we clear any balance above it. Free-bonus winnings can normally be withdrawn once in your gaming lifetime, unless a casino manager approves more.

Ongoing cashback

Cashback from our ongoing cashback promotions carries 1x wagering and must be wagered in full before you withdraw it. The maximum withdrawal is 10x the cashback amount, including cashback given as gifts, comps or free chips, and we may deduct cashback from a pending withdrawal.

Big deposit bonuses

A bonus of 200% or more claimed with a deposit has a max cashout of 10x that deposit.

Saying no to a bonus

If you prefer to play without a bonus, ask us to remove it before starting to play. Once you place any wager, the bonus stays until your balance reaches zero or its wagering is complete.

Offer dates

Each promotion is only valid for the period given in that offer.

Deposit methods

Our deposit options include MasterCard, Cashlib, Bitcoin and, depending on your country, Visa cards, web wallets and vouchers.

Deposit amounts

Your minimum deposit amount is 5 or 10 EUR, or the equivalent in your currency, depending on the method. The maximum deposit may vary from 200 to 1,000 EUR in the same way.

Deposit fees

We charge a 3% processing fee on all deposits. Credit Card deposits may carry a processing fee of 3% to 6.5%.

Before you withdraw

Each deposit must be wagered once before a withdrawal can be requested, otherwise we may charge processing fees. Your payment method must be registered in your own name. If a security check shows it is not, we may void winnings and return the deposit to the account it came from.

Bitcoin payouts in Australia

In Australia you currently withdraw winnings through Bitcoin only. Enter your BTC wallet address in the cashier with each request. We pay only to the wallet registered with that request, and a wrong address is your own risk. Crypto withdrawals can be quicker, but they must follow a crypto deposit.

Weekly limits

The minimum amount for a withdrawal is 50 AUD. Verified players can withdraw up to 1,000 AUD per week, and players who have not yet sent their documents up to 500 AUD per week. Our highest VIP players can withdraw up to 10,000 AUD per 14-day period at management's discretion. When withdrawal volume is high, we may cut weekly limits to 500 AUD for a while.

Caps per request and session

Each request is capped at 1,500 credits, equal to 1,500 USD, and each month at 10,000 credits. We pay larger amounts in instalments, and a progressive jackpot is not held back by the monthly cap. For a deposit of 249 AUD or less, the most you can withdraw from that specific play session is 10x the deposit, and we clear the rest of the balance.

Processing time

We aim to pay within 1 to 14 business days, depending on processor availability. Once we accept your documents, your withdrawal joins the queue on the next business day. A second pending withdrawal starts its own processing time after the first one is paid.

Transfer fee

All withdrawals, for example by wire, Neteller or Direct-to-Card, carry a transfer fee of $10 to $40. Our payment processor sets it by location, and you cover it.

Verification documents

• Front and back of your ID or passport.
• A recent Utility Bill with your name and address.
• For card deposits, front and back copies of the card with every number covered except the first four and last four, plus a signed Card Authorization Form.

Send them within 30 days from the time you requested the withdrawal, or the withdrawal is cancelled.

Deposit limits

You can set your own deposit amount limit. Send us a simple written request and we put it on your account. Think about how often and how long you play and what you can afford to lose, then choose a daily, weekly and monthly limit.

Help organisations

If gambling stops being fun, you can turn to Gamblers Anonymous, Gambling Therapy or the Global Gambling Guidance Group.

Take a break

Ask our support team for a break of up to a maximum of six weeks. During the break we limit access to your account and to any new account you try to open.

Close or self-exclude

You can ask us to close your account completely at any time. You can also join our self-exclusion programme, and we block your account shortly after the request reaches us.

Where do I find the games?

Head to Games at Candyland.

How do deposits and payouts work?

Read Payments and Withdrawals.

Where are the offers and their rules?

Start with Welcome offers and promotions, then read Bonus rules.

How do I reach the team?

Visit Support.